The theme of this week’s readings had to do with the “conversations” we have every day through the internet with people we may or may not know. I put quotation marks around the word because of course, we’re not sitting down for a nice chat with a friend. Instead, we deal with dozens of digital interactions that dictate what to wear, which book to read, and where to travel. The ad industry has termed this “conversational marketing” and it’s all the rage because not only does it allow you to connect with others and compare notes on the latest and greatest thing to wear/do/eat, it often puts you in direct contact with your favorite (or not so favorite) companies. I’m not opposed to the concept; as a matter of fact, I’m relieved when I find that 347 others have given the computer I’m about to buy a 4.5 star rating. But then there’s a slight itch at the back of my mind as I wonder, “Why only 4.5 stars? Why not 5?” Cue scrolling through reviews, blurry vision, repetitive stress disorder until finally, you come upon the killjoy who gave your beloved computer a 1 star rating. He claims the computer was defective, but how do you really know? He could be telling the truth. Or he could be a Mac Guy trying to bash the poor PC…
But such is the nature of the internet beast. With so much information coming at you, there has to be a way to filter through all the muck. And so we depend on reviews, star ratings, internet forums, and spiffy looking banner ads. Things can take an ugly turn, however, when the subject under scrutiny is not a product or service, but rather another human being. I recently read an article about a student at Lewis & Clark University who was accused of rape via Facebook. Whether true or not, the allegations were publicly aired on a social networking site that has the potential to make or break one’s reputation. This raises all kinds of questions about privacy, accuracy, and reliability when dealing with internet-derived information. So take everything with a grain of salt, don’t be a lemming, and if you must be, wear a parachute…